Shipping & Handling

Standard Delivery

Our Standard Delivery method is United States Postal Service. For most in-stock items delivered via Standard Delivery within the contiguous United States you should expect to receive your order within 7-10 business days of placing your order, depending on your delivery area. Orders shipped outside the contiguous United States may take up to 60 days to be received via Standard Delivery. Some items are shipped directly from the manufacturer (these items are noted on the product page) and may take up to 6-8 weeks for delivery.

Orders shipped outside the contiguous United States may take up to 60 days to be received via Standard Delivery. Some items are shipped directly from the manufacturer (these items are noted on the product page) and may take up to 6-8 weeks for delivery. Please allow additional time for monogrammed items. Include your daytime phone number and a street address when ordering. If we need to ship your order in parts, delivery will be charged on a pro-rated basis.

Express Delivery

If you would like to receive your order more quickly, rush options (available within the contiguous U.S. only) are offered. We guarantee these deliveries or we pay for them ourselves!  Express Delivery for an additional $8.00. Orders of in-stock items will be received in 3-5 business days.  Orders for all rush delivery methods must be placed by 11:00 AM Eastern time for that day’s processing. Delivery time does not include weekend days and holidays.


Tax and delivery charges (standard or rush) within the contiguous 48 states:

    ORDER
    VALUE
    DELIVERY
    CHARGE
    $0.01 - $25.00 $5.95
    $25.01 - $50.00 $7.95
    $50.01 - $75.00 $12.95
    $75.01 - $100.00 $14.95
    $100.01 - $150.00 $16.95
    $150.01 - $200.00 $18.95
    $200.01 - $250.00 $20.95
    $250.01 - $400.00 $22.95
    $400.01 and over 8%
    RUSH
    DELIVERY CHARGES
    Overnight
    (next business day)
    Add $25.00
    2nd Day
    (2 business days)
    Add $15.00
    Express
    (3-5business days)
    Add $8.00
    Alaska, Hawaii
    and Puerto Rico
    Please Call
    International Please Call
    Customer Service: 1-800-289-8508
    TAX
    RATE
    NJ 7% of "Total"
    PA 6% of "Total"
    WI* 5% of "Total"
    VA 5% of "Total"
    ME 5% of "Total"
    NC* 4.75% of "Total"
    *Plus applicable country and/or
    stadium tax of TOTAL.

RETURNS

Our "REST-EASY" Guarantee

If, for any reason, you're not satisfied with a purchase, we will gladly offer you an exchange, refund or merchandise credit within 90 days of receipt (excluding delivery and service charges). After 90 days, no return will be accepted, with the exception of Lifetime Guarantee. All of Cstudio Home products are made to the highest quality standards.

Please send to the address specified on your packing slip. If you do not have a packing slip, please return to:
The Company Store/ Cstudio Home
ATTN RETURNS
3379 Joseph Martin Highway
Martinsville VA 24112

Note: Depending on the method you use to return your package, please allow up to 14 calendar days from the day you returned your package for your return to be processed and your account credited.